COVID-19 Statement


TO OUR VALUED CUSTOMERS

AND MEMBERS OF THE PUBLIC,

Bob Moore Auto Group puts the health and safety of our

employees and customers above all else - when we say this,

you can trust we mean it.

We are closely monitoring the situation surrounding the novel coronavirus (COVID-19)

and are taking all necessary precautions set forth by the World Health Organization (WHO),

the Centers for Disease Control (CDC), the Oklahoma Health Department and the Oklahoma

Governor's Office.

At this time, we are implementing the following additional measures:

• Reduced Physical Contact. As always, you can expect superior customer service from

the Bob Moore team - however, you'll notice us greeting you with a smile and a wave

instead of our usual friendly handshake! Additionally, we are prioritizing contactless

forms of customer communication, including email, phone and text conversations.

Please call your nearest dealership with any questions as to these procedures.

• Increased Sanitization. All high-touch surfaces are being sanitized on a frequent,

regular basis, and extra cleaning is happening across all Bob Moore dealerships.

Customer vehicles and loaner cars are thoroughly disinfected during the transition from

customer to Bob Moore employee and vice versa. This includes disinfecting keys, doors,

handles, steering wheels, etc. Hand sanitizer is also readily available for customer and

employee use.

• Social Distancing. All dealerships are still fully open as we abide by best practices

related to COVID-19. We are taking a close look at employee scheduling to ensure

only essential personnel are in the dealerships or service centers at any given time.

Any employees on duty are encouraged to practice social distancing and keep a

distance of at least six feet.

• Employee Health. Bob Moore employees are prohibited from working if they:

• Have a cough, fever or flu-like symptoms

• Have been in physical contact with someone exposed to or diagnosed

with COVID-19

• Have traveled to a high-impact area

• Employees under these conditions will be cleared to return to work after

self-quarantine and a doctor's note. We are additionally halting all

non-essential employee travel.

Bob Moore sales associates are ready and willing to bring our vehicles to you, whether for

a test drive or to deliver your new vehicle. We encourage you to contact a Bob Moore

representative to schedule an appointment.

We also invite you to shop our entire inventory and latest vehicle specials anytime at

BobMoore.com, where you can complete the majority of your transaction from the comfort

of your home.

Additionally, dealerships are offering pick-up and drop-off for customers vehicles with

service-related needs where available. Please contact any Bob Moore dealership service

department for more details.

Thank you for your understanding and partnership during these uncertain times. As the situation

evolves, we will provide updates to our company policies as necessary. We appreciate you

putting your trust in Bob Moore.

Respectfully,

Mark Moore

President & CEO

Bob Moore Auto Group
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